6 Things to Know about Home Insurance Print

7:00AM - Arizona Staycation Hour

Broadcasting on KTAR: Click the segment links below to listen to the archive or click the iTunes icon to the right to download this hour's Podcast.



Segment 1 (running time 12:23)

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  • Rosie sings to start the show (Jen objects, so it's quick...) and talks about his crazy week.
  • History Professor Dr. David Dean from Grand Canyon University is here to talk about Labor Day.
  • Learn how the Labor Day Holiday was created.

Segment 2 (running time 7:21)

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  • President Cleveland signed the Labor Day Holiday into law.
  • Some history of "dirty politics"
  • How the Electoral College works and represents us.

Segment 3 (running time 12:21)

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More on the importance of the US Constitution and a few events you can attend.

  • The Constitution versus the Articles of Confederation.
  • What was lacking and what was needed

Don't forget to sign up for the Sanderson Ford Arizona Staycation here!

Rosie & Jennifer are fans of author, Ken Lamberton and specifically, this book

Jennifer shares tips on "international" Events all across Arizona.

  • More with Dr. Dean on the Articles of Confederation and what it meant to the beginning of the United States.
  • The fight for the central government's size has been going on since the beginning.

Segment 4 (running time 8:29)

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  • Dr. Dean gives us his final takeaway's from our discussion on Labor Day a& the US Constitution.

8:00AM - Outdoor Living: Notes from the Nursery with Jay Harper

Broadcasting on KTAR & KNST, KAFF & KGVY: Click the segment links below to listen to the archive or click the iTunes icon to the right to download this hour's Podcast.



Segment 1 (running time 12:02)

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We've got the experts from Harper's Nursery & Landscaping Company here along with John from Integrity Tree Service to take questions during the outdoor hour.

  • We talk about Romey's trip and what and "Heirloom Seed" is.
  • Talking trees....it's Labor Day and time to fertilize your citrus trees.
  • Did you know Fall Fertilizer helps trees look great in the Spring?
  • Granular versus liquid fertilizer.
  • Proper application; even distribution, hydrating roots first, etc.
  • Each one of the group has different methods to fertilize.
  • The danger of over-fertilizing.
  • What about trees in a lawn with synthetic turf?
  • Lawn fertilizer won't get past the grass root structure, so don't rely on that.

Segment 2 (running time 6:38)

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We can't help it.....we talk a little football! Local high schooler's are doing well!


  • Roland - He talked with Jeff a few weeks ago when he said the red push pistache is almost his favorite...What is his actual favorite?

Recommendation - He has many favorites and lists them all. It's "Kind of telling you who my favorite kid is."  Location and environment will determine his favorite. John gives his preferences too. Find great articles on the Integrity Tree Service website, here.

Segment 3 (running time 12:31)

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  • Barbara - Her bougenvilla is healthy but not blooming?

Recommendation - It should be an easy fix and love the heat. They do love water, but overwatering can cause it to thrive but then it won't bloom. All these could be a factor. They don't need a lot of fertizlizer.

*We talk about the recent storms and the damage it's caused across Phoenix. What types of trees are susceptible to damage and what are some good examples. Planting and pruning properly to avoid damage. Group them together.

  • Dave - His willow acacia is bent all the way over. He was told not to stake it, but can he or should he just replace it?

Recommendation - John & Jeff share their preferences and give some tips on pruning it and how to properly stake it, setting it up to thrive without the stake later in it's life. 

  • Cheryl - Her orange trees are not producing anymore and now the leaves are wilting and the fruit is very small. What do we think it is?

Recommendation - She needs to take pictures down to a local nursery or have an arborist stop by. This summer had record heat and many citrus is struggling. Fungus could be an issue with the recent rain and her watering habits. 

  • Josh - What is the best type of grass to grow in Arizona?

Recommendation - We have different varieties of bermuda grass, generally speaking. Jeff talks about winter lawns too.

Segment 4 (running time 6:17)

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  • Ryan - Just moved into his dream house and put in sod. He was told not to overseed it the first year. What do we think?

Recommendation - Jeff agrees. He would hold off this first year and once in a while he might want to NOT overseed to keep the lawn healthy. He gives more details. Listen!

*We talk about our favorite trees and least favorite trees.  (Don't plant sissou trees!)

Need plants for the spring? Stop in at Harper's Nursery & Landscaping Company. If you have trees that need to be trimmed or treated, remember Integrity Tree Service.

9:00AM - On The House Hour

Broadcasting on KTAR & KNST, KAFF & KGVY: Click the segment links below to listen to the archive or click the iTunes icon to the right to download this hour's Podcast.



Segment 1 (running time 12:29)

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  • Jennifer keeps us on track as we start talking about football weekend getting started. The monsoon damaged many homes and trees around the valley.
  • Rosie talks about crossing a few things off his "bucket list" while he was traveling to D.C.
  • Avoid scammers when damage hits a large area at one time.

Letters from Listeners:

  • 2 listeners wrote in with roofing questions and we bring in Brandon from Pinnacle Roofing to answer their questions. We discuss proper methods to nailing down shingles. Don't use out of town companies just looking to make a buck. It will comeback to bite you and Rosie and Brandon discuss it. 

Segment 2 (running time 6:11)

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We set up a giveaway for Arizona Diamondbacks tickets!


  • Romey calls from the road with his crew to wish Jennifer a happy birthday! He gives the low down on the heirloom seed festival they're attending.
  • Dee - Her concrete walkway was poured at two different times and don't meet up. Now, when it rains, there is a large pool of water forming that visitors have to wade through to get to the front door?

Recommendation - Rosie is going to make a personal visit to give some suggestions.

Segment 3 (running time 13:49)

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  • George - His drip system is leaking and his mesquite tree is bending down almost to the ground after the latest rain. What should he do?

Recommendation - It will take an expert to know if it will come back. Call John at Integrity Tree Service. For the irrigation, call Think Green Irrigation & Landscaping.

  • Diane - She bought a historic home and an added room with aluminum siding. The recent storm damaged the siding and can they fix it temporarily or what does Rosie suggest they do to cover the surface?

Recommendation - Make sure they check their homeowner's insurance policy to see what it covers. Rosie likes hardy board and gives a few of his preferences.

  • Lee - His roof is leaking and has been given 3 different stories. He wants a 3rd party observation to know what to do.

Recommendation - Rosie will stop by after hearing Lee's story. Our goal "is to be every Arizona Homeowner's Best friend" We'll set him up.

  • Mark - His tile roof broke off and he resealed the clay tiles back up himself. Will that be okay?

Recommendation - It all depends on how tightly it was sealed and it can be an issue with the extreme heat. As long as he used a sealant made for high heat and installed properly, he should be okay.

Segment 4 (running time 6:55)

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  • Johnny - What can he do to get his H.O.A. to start paying for the repairs the current damage to the property?

Recommendation - Rosie would write an official letter and start circulating the information to his neighbors to take to the H.O.A. Make sure they know you're taking the legal steps to make sure they do what they are contractually obligated to do.

*We draw the winner for the tickets to an Arizona Diamondback's game.

10:00AM - Open Home Hour

Broadcasting on KTAR & KNST, KAFF & KGVY: Click the segment links below to listen to the archive or click the iTunes icon to the right to download this hour's Podcast.



Segment 1 (running time 12:00)

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Clayton Jansen with Phocus Insurance Services is here to share 6 things you need to know about Home Insurance.

  • Learn about Rosie's history with Clayton and their family.
  • What types of services does Phocus offer?
  • Mike, the engineer tells a story about how you can fix your finances. He even got a new Ford Focus from Sanderson Ford!
  • Clay shares tips on Step 1 when you have damage at your home. Stop the damage and call your isurance agent.  Businesses like ServPro are exactly who you should call.

Congratulations to Johnny for winning the Diamondbacks tickets!

Segment 2 (running time 6:49)

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  • Haikeem - His home has major plumbing damage from a leak in a plumbing pipe in the walls when the home was built 19 years ago. His insurance won't help him after the claim. What should he do?

Recommendation - This is a pretty common situation. The insurance company is claiming "Neglect."  Clay would get the company that cleaned up to write their formal opinion and send that to his company. If that still doesn't help, Clay would get the Department of Insurance in Arizona involved if they won't help.

*The guys discuss mold and flooding and how that relates to home owner's insurance claims.

Segment 3 (running time 12:56)

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  • Gretchen - Her flat roof was severely damaged in the latest storm. She even had her ceiling cave in. Her insurance adjuster is coming tomorrow and wants advice on what to ask him and if different parts of her home are covered?

Recommendation - Clay & Rosie walk her through the types of questions to ask. Read your insurance document first. Secondly, reach out to a contractor and have them walk through while the damage assesment is happening. Make a list of all the things you need fixed. Take pictures! Lots and lots of pictures.

Clay breaks down a step by step process when something happens:

  1. Stop the damage from spreading.
  2. Call your Insurance Agent.
  3. Call a certified contractor so you get your own independent estimate costs.
  4. If the two bids are way off, have your independent contractor send an itemized list and letter to cover the costs.
  5. Be patient as the process gets going. This is a long process.
  6. The last step would be getting a 3rd party appraisal to settle the differences and mediate an outcome.


*What about landsaping damages? Wind damage...car damage? Mason Walls? Is that covered? Listen for the details.

Segment 4 (running time 6:27)

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  • More about Clay's story and how his family has serviced the Valley for decades!
  • We talk about the home warranties and why it can be so difficult to manage and understand.
  • Do you know what an "Equipment Break Down Rider" is?

If you need a quality Insurance group looking out for you, call Clay at Phocus Insurance Services!