Unsolicited Contact Methods

COMMENTARY

• Phone calls, texts, door knocking from unsolicited representatives are frequent fraud methods
• Second or third opinions from trusted contractors are a must
• If you didn’t contact them, don’t do anything
• Rosie on the House enforces strict vetting, licensing, insurance and ethics on its Certified Partner Network

Large Company Buyouts

CALLER

• Jean inquired a roof leak issue around an area the contractor had done previous work on. He said they have a roofer and will send a quote. The quote didn’t have the roofers name or warranty information. Contractor said it was a standard two year warranty. That raised a red flag

COMMENTARY

• Large companies buying out local family run companies changing service models
• Priority pushing high-ticket items to maximize revenue rather than address genuine homeowner needs
• Avoid companies that create fear or pressure and seek transparent reputable service providers

Takeaways

COMMENTARY

• Arizona Registrar of Contractors successfully sentenced a fraudulent contractor after 31 investigations
• 95% of licensed Arizona contractors have no unresolved complaints making license checks a great screening tool
• Story of a national remodeling company called Renovo
  • Filed bankruptcy, closed immediately impacting employees and customers
  • Massive financial mismanagement

NOTE

• If you did business with Renovo, Rosie would like to talk to you if your interested
• E-Mail: info@rosieonthehouse.com