The First Meeting With A Potential Contractor

COMMENTARY

• Romano explains how the first meeting with a contractor compares to the homeowner asking for the first date
  • The contractor’s appearance:  nice hair, smiling, type of vehicle they’re driving
  • Which person is doing the most talking?
  • Both spouses are together communicating what they both want
  • Establishing a relationship that builds trust

CALLER

• Harold has a walkout balcony that needs resurfacing.  Rain puddles on the surface so it needs releveling to let the water drain out.  35 year old home.

Whats Next After The Initial Meeting

COMMENTARY

• Bruce answers Harold’s question about his walkout balcony issue.  Many possible things to consider.
• Romano goes thru some of the next steps after the initial meeting
  • Contractor should ask as many critical questions possible
  • Meet with the Rosie Right Production team for design ideas and other suggestions
  • Second meeting with the homeowner discussing cost, options, signing a retainer contract
  • How to answer correctly a contractor’s question ‘What’s your budget?’  Never say it
• No free estimates.  What to expect when paying for some level of service

The Design Process

COMMENTARY

• Includes a current full house examination, photos, electrical and more
• Work with designers for at least two options on the project
• Overall budget breaks down into individual selection allowances

CALLER

• Bob looking to redo a walk-in shower.  Opinion on installing marble inlays or tile?  Bruce explains why he doesn’t recommend marble.  And gives other options.

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